Customer Service
-
Movies Unlmited
3015 Darnell Road
Philadelphia, PA 19154 -
Phone - Continental US or Canada
1-800-668-4344 (Toll Free)
Mon - Fri: 9am to 9pm (ET)
Sat: 9am to 5pm (ET)
Sun: Not Available -
Phone - Foreign Calls
1-215-637-4444
Mon - Fri: 9am to 9pm (ET)
Sat: 9am to 5pm (ET)
Sun: Not Available -
Fax
1-215-637-4444
NOTE IF NOT ORDERING ONLINE
Web specials and pricing can change on a daily basis and may differ from
those in our printed catalogs. To take advantage of TODAY's web pricing,
please print out a copy of your order from our website and mail it in with
your credit card information, check or money order to ensure correct
pricing. Otherwise, pricing may vary from what you see on the web.
- About an Order:
- For fastest response, we recommend that any questions regarding orders already placed be phoned in to our Customer Service Department directly between 9 am and 5 pm Eastern US time Monday to Friday, or on Saturdays from 9 am to 5 pm at 1-800-668-4344. Sorry, we cannot accept collect calls. Customers outside of the U.S. call 215-637-4444. If you would prefer an answer by e-mail you may e-mail us at status@moviesunlimited.com. Please include your name and address and approximate time of your order in your e-mail
- Search Information:
- If you were unable to find a title, actor or director in our regular search feature but believe your request may be available (our site lists currently available titles only), send e-mail to: search@moviesunlimited.com.
- Order Status/Update:
- If you have a question about an order already placed, or need to change something on your order,we recommend calling our Customer Service Line at 1-800-668-4344 for fastest service, or send e-mail to: status@moviesunlimited.com.
- Order Notices:
- If you have a question about a notice received from us or need to change something on an order already placed, send e-mail to: cusserv@moviesunlimited.com.
- Placing an Order:
- If you are having problems placing an order, or are experiencing technical problems with any of the functions of our site, or have other web browser related questions, send email to: techsupport@moviesunlimited.com.
- General:
- For general questions, not covered by any of the email addresses above, send email to: movies@moviesunlimited.com.
- For information about becoming a Movies Unlimited affiliate, send email to: partners@moviesunlimited.com.
- Our staff is anxious to help in any way we can. Sending messages to addresses other than those above may cause a delay in receiving an answer.
